All visits will be triaged, meaning you will receive a call from the duty clinician who will ask you some questions to determine the urgency and necessity of the visit. You may be visited by the acute visiting team which is made up of a community paramedic and ANP.
Home visits are reserved for patients who are truly housebound or so incapacitated that they cannot be brought to the surgery. Visits are based on medical need.
Please try to phone before 10.30am and give the receptionist an indication of what is wrong so doctor can assess the priority to give your call.
Some visits may not be made until the afternoon so please tell the receptionist if you think the visit will not wait.
Patients will only be visited at their registered address or at an address within the practice boundary.